Terms of Service

Introduction

Welcome to MaCHiNE x MaiSON ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and digital platforms.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

Definitions

• "Company" refers to MaCHiNE x MaiSON
• "Services" refers to our AI coaching, consulting, website, and all related offerings
• "User," "you," or "your" refers to the individual or entity using our Services
• "Content" refers to all text, graphics, images, music, software, audio, video, and other materials
• "Account" refers to the unique account created for you to access our Services

Acceptance of Terms

By accessing and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our Services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Description of Services

MaCHiNE x MaiSON provides:

• AI coaching and consultation services
• Digital transformation consulting
• Technology strategy and implementation guidance
• Personal branding and professional development services
• Educational content and resources
• Speaking and media services
• Online platforms and digital tools

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

User Accounts

Account Creation

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

Account Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt our Services
• Use our Services for commercial purposes without permission
• Impersonate any person or entity
• Collect or harvest personal data without consent
• Engage in spam or unsolicited communications
• Upload viruses or malicious code

Content Standards

Any content you submit must be:

• Accurate and not misleading
• Respectful and professional
• Free from illegal or harmful material
• Non-infringing of third-party rights

Intellectual Property Rights

Our Content

The Services and their original content, features, and functionality are and will remain the exclusive property of MaCHiNE x MaiSON and its licensors. The Services are protected by copyright, trademark, and other laws.

Your Content

You retain ownership of content you submit to our Services. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our Services.

Trademarks

MaCHiNE x MaiSON, MxM, and related trademarks are the property of our company. You may not use our trademarks without our prior written consent.

Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authority

Payment Terms

Pricing

Prices for our Services are as quoted at the time of purchase. We reserve the right to change our prices at any time, but changes will not affect existing agreements.

Payment Processing

Payments are processed by third-party payment processors. By providing payment information, you:

• Authorise us to charge the specified amounts
• Represent that you have the right to use the payment method
• Agree to pay all charges incurred

Refunds

Refund policies vary by service type and will be clearly communicated at the time of purchase. Generally:

• Digital products and completed services are non-refundable
• Ongoing services may be cancelled with appropriate notice
• Refunds, if applicable, will be processed within 14 business days

Service Availability

We strive to maintain continuous availability of our Services, but we do not guarantee uninterrupted access. Our Services may be unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Internet connectivity issues
• Force majeure events
• Third-party service disruptions

We will make reasonable efforts to provide advance notice of scheduled maintenance when possible.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Disclaimers

No Warranties

We disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of content
• Uninterrupted or error-free operation

Professional Advice

Our Services are for informational and educational purposes. They do not constitute:

• Legal, financial, or tax advice
• Professional consulting (unless explicitly stated)
• Guaranteed business outcomes
• Investment recommendations

You should consult with qualified professionals for specific advice related to your situation.

Limitation of Liability

To the fullest extent permitted by law, MaCHiNE x MaiSON shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Loss of goodwill
• Cost of substitute services

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless MaCHiNE x MaiSON and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit
• Your negligent or wrongful conduct

Termination

Termination by You

You may terminate your use of our Services at any time by:

• Discontinuing use of our website and services
• Closing your account (if applicable)
• Providing written notice for ongoing service agreements

Termination by Us

We may terminate or suspend your access immediately, without prior notice, if you:

• Breach these Terms
• Engage in prohibited activities
• Fail to pay required fees
• Violate applicable laws

Effect of Termination

Upon termination:

• Your right to use our Services ceases immediately
• We may delete your account and data
• Accrued obligations remain in effect
• Certain provisions of these Terms survive termination

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the European Union, you may have additional rights under local consumer protection laws.

Dispute Resolution

Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact us directly to resolve any issues informally.

Mediation

If informal resolution is unsuccessful, we agree to attempt to resolve disputes through mediation before pursuing litigation.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications (for significant changes)
• Providing in-app notifications (where applicable)

Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and MaCHiNE x MaiSON regarding your use of our Services.

These Terms supersede all prior agreements, understandings, and communications between you and us regarding the subject matter herein.

Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to your enquiry within 5-7 business days.